Your complete satisfaction is our ultimate goal. You may return any item shipped by dealsmount.com, as long as it meets the following conditions:
All cancellation of orders will be accepted within 2 hours of shopping Cart Checkout time, otherwise we charge $6.99 cancellation fee for orders cancelled after 2 hours of Shopping cart Checkout Time. Please email us at firstname.lastname@example.org to cancel your Order within 2 hours of order placement in our site.
Damaged, Defective, or Incorrect Items
We try to always provide the highest level of service possible. If there is a problem with your order, please begin by contacting Customer Care immediately email@example.com. Please provide as much as information you can so that we will assist you in clearing the problem.
NOTE: Damaged, incorrect or missing items claims must be filed within 30 days of the shipment date. Nondelivery or misdelivery claims must be filed within 30 days of the shipment date.
Refund or Repalcement for your order
Dealsmount.com will strive hard to satisfy your needs. If there is a problem in your order, you can ask for Refund or Replacement as long as it meets the following conditions:
In all the above cases dealsmount.com will deduct return shipping charges if any incurred to the returning the product by the customer.
Note: In case of returning sexual well-being products, unless they have a manufacturer defect, we do not accept returns for items purchased from our Sexual Well-Being store.
If you have any questions regarding your return please send e-mail to Customer Care at firstname.lastname@example.org. In your e-mail, include your order number and the reason you want to return each item. A Customer Care specialist will reply to your message and, if necessary, send you shipping instructions for returning the item(s).
Contact us for information regarding where to return or exchange an item.
DealsMount.com c/o Returns Department
1340 Stelton Road,
New Jersey – 08854